Your Privacy Rights
Effective Date: 8/7/2019
The Service can be accessed and used worldwide.
Sense Arena will take commercially reasonable steps to maintain compliance with GDPR requirements. Any Processor shall be required to process Personal Data in accordance with its respective agreement with the Controller.
Information Collected We collect two types of information about persons who use the Service: voluntarily provided personal information and automatically collected information.
Personal Information Collected We collect certain Personal Information about you, which may be supplied when you sign-up for the Service, when you complete a survey, when you create or update an account, when you use the Service, when you request services or otherwise when you submit such information. The information that may be collected includes:
• Phone number;
• Credit card number;
• Date of birth;
• Left or right handedness;
• First party cookies;
• Third party cookies;
• Chat history and message read receipts;
• User profile information; and
• Device identifiers.
You may provide Sense Arena information when you interact with us through email, online chat, messaging functions within the Service, or otherwise. We may retain such information in order to provide you with services, and you agree that we may share this information as needed with other users in order to resolve any issues that may arise between you and another user of the Service.
Although it may appear that the Service collects credit card information, it is collected and processed through a third-party provider. We do not hold your credit card information.
We collect the following sensitive Personal Information (“Sensitive Information”) about you when you sign-up for the Service, when you request services or otherwise when you submit such information:
We may retain Sensitive Information for inclusion in anonymous, aggregate form only.
Non-Personal Information is non-personally identifiable or anonymous information about you, including but not limited to links and materials posted, enrollment history, purchase history, the type of device you used and its operating system, the pages accessed most frequently, how pages are used, applications downloaded, search terms entered, and similar non-personal data.
Automatically tracking Internet Protocol (IP) addresses is one method of automatically collecting information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your device whenever you surf the internet. Further, the Service may utilize web beacons, pixel tags, cookies, embedded links, and other commonly used information-gathering tools. The Service may also collect device identifiers.
Although it may be possible to turn off the collection of cookies through your device, that may interfere with your use of the Service.
Part of the purpose of the Service is to share materials you make available. Anything you publicly post will not be considered Personal Information.
Internal Use of Information We, either directly or through our Processors, accept and gather information in an effort to provide the Service to you. We may also use this information to help us develop and improve our Service and other offerings, fulfill your requests, track usage trends, conduct experiments and perform research and analytics, communicate with you regarding administrative matters, send you push notifications from time-to-time, send materials to you, tailor our Service and offerings to meet your interests and those of others, and for other purposes permitted by law.
We may use anonymous, aggregate information, of which your information may be a part, without restriction. Sensitive Information is used in anonymous, aggregate form only.
We may share information with our Processors, business associates, consultants, service providers, advisors and affiliates in order for them to provide services to us, to you, and to enable us to provide the Service. For example, our host and internet service provider may have access to this information. We may also share your information for marketing purposes.
We may share information we collect about you with third parties for marketing purposes, as well as share such information with others on the Service that you identify for such sharing.
Further, we may disclose collected information to the extent we believe it necessary to comply with the law, such as in response to a subpoena or court order, to defend a legal claim or otherwise as permitted by applicable law. We may disclose any information in our possession in the event that we believe it necessary or appropriate to prevent criminal or illegal activity, personal injury, property damage or bodily harm.
Additionally, we may transfer your information to successor in interest, which may include but may not be limited to a third-party in the event of an acquisition, sale, asset sale, merger or bankruptcy.
We share Sensitive Information in anonymous, aggregate form only.
We employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure. We also employ security procedures to protect your information from unauthorized access by users inside and outside the company.
Regardless of the precautions we take, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, we cannot ensure or warrant the security of any information you transmit to us.
Newsletters We may offer electronic newsletters and e-mails concerning promotions, new products and services, or other marketing materials as a service to our users. You may receive newsletters and e-mails concerning promotions and marketing of ours, after you register through with the Service. If, after you have received a message, you no longer wish to receive such materials, you may opt-out by following the unsubscribe instructions included in each electronic newsletter and e-mail.
User profile and billing will be editable through the Service. Some other information collected about you may be retrievable and changeable through your username login. To do so, follow instructions on the Service.
The Service may contain tools that enable you to share personal information, including sensitive information, with others, on the Service. Should you choose to use such tools, please exercise caution when sharing sensitive information.
At this time, the Service does not specifically respond to do-not-track signals.
We do not knowingly permit users to register for our Service if they are under 13 years old, and therefore do not request personally identifiable information from anyone under the age of 13. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. If you are the parent or guardian of a person under the age of 13 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address below and we will remove such information from our database.